EEGer™ TECHNICAL SUPPORT
INSTRUCTIONS AND INFORMATION

Installation and Setup Guides
(for EEGer v4.2.0+)

EEGer System Requirements
EEGer Installation and Setup Instructions
EEGer Instructions to Connect After Install
EEGer Quick Start Guide
Quick Reference for Optional Games
Update Installation Instructions
EEGer Computer Optimization

EEGer Key List - Common/Complete
EEGer Keys - Desktop Keyboard
EEGer Keys - Laptop Keyboard

Installing USB-Serial Adapters (SIIG/Prolific)
Converting to Dual Monitor Setup
Ethernet Communication Connection
Install esiPro amplifiers


Downloads and Documentation


All File downloads
(EEGer,games, ...)

EEGer manual (8 mb PDF)
EEGer help (online))
EEGer release notes (online)

Open source packages used by EEGer

Support for Related Products

EEGer CogniVideo Setup - HW Rev. 1 - splitter
EEGer CogniVideo Setup - HW Rev. 2 - no splitter
EEGer Coherence Module
EEGer ANI Z Score Setup

ProComp Biograph Settings
Using UFI Checktrodes to Test Impedance
Tactile Dolphin Instructions
(tactile device is not available for sale)


Remote Client Information

Remote Use Client Instructions
Installing EEGer Keyfile Updates
Remote Use Therapist Instructions
Remote Use Glossary of Terms

Therapist Demo for Remote Setup (3 format options):
> Create Remote Use Demo (view in browser)
Internet Explorer Recommended: Browser security may block this presentation initially. Respond accordingly to allow active content.
> Download Demo for Create Remote Use
(2.1MB - MS PowerPoint Slide Show .pps)
> Create Remote Use Demo (PDF)

Help and Troubleshooting FAQ's

Communications & Troubleshooting:
Unable to Communicate
Video/Graphics Troubleshooting
No EEG Signal on Training Display
Signal Problems-ProComp Amplifiers
Unable to connect J&J Amplifier (includes BrainLynx)
Keys Don't Respond (esp. Dual systems)

How To:
Installing EEGer Keyfile Updates
EEGer Default and Preset Protocols
Training with Multiple Sites
Two-channel Training with ProComp
EEGer Client File Maintenance
EEGer Consultation Export/Import

Game Customization:
Customize 4mation Images
Create Jumpfrog from Jumpbox
Customize EEGer Game Sounds


VENDOR CONTACT INFORMATION

Contact EEG Education & Research Technical Support – Phone: 1-800-789-3456 Email: support@eeger.com
 

Copyright © 2011 EEG Education & Research Inc. All rights reserved.

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